Technical Writer

Vacancy Details

  • Career Level Qualified / Experienced
  • Experience 1 Year
  • What we do Computers & IT & Telecoms
  • Qualifications Grade 12 / MatricPractical experience only

Job Description

Our client is a well-established software development company specializing in developing software solutions for the insurance industry. With over 20 years of experience, they have built a strong reputation and have an international presence in London and Africa.

They are known for their dedication to delivering high-quality products and maintaining a dynamic and collaborative work environment.

Our client, a leading software development company, is looking for a detail-focused Technical Writer to join their dynamic team. As a Technical Writer, you will be responsible for creating technical documentation that clarifies the product’s technical specifications, features, and benefits.

Collaborating with internal stakeholders and utilizing client requirements, you will craft clear and concise technical documents to support the company’s software products. This is an exciting opportunity to contribute to the success of a company with a strong industry presence.

DUTIES AND RESPONSIBILITIES:

  • Create technical documentation that clarifies the product’s technical specifications, features, and benefits.
  • Collaborate with the Development team, Product team, Training Department, and Sales & Marketing department to gather product information and scope documents.
  • Craft clear, concise, and user-friendly technical documents, including text, diagrams, workflows, and visuals.
  • Review and refine existing technical documents to ensure accuracy and clarity.
  • Maintain effective communication with stakeholders to gather feedback and incorporate necessary changes.
  • Work closely with subject matter experts to understand complex technical concepts and translate them into easily understandable content.
  • Ensure documentation adheres to company standards and guidelines.
  • Meet deadlines and manage multiple projects simultaneously.
  • Continuously update knowledge of software development and industry best practices.
  • Perform other reasonable duties assigned by the Group CTO and the VP of Product.

QUALIFICATIONS AND EXPERIENCE REQUIRED:

  • Grade 12 and relevant qualification or certification.
  • Previous working experience as a Technical Writer or in a similar role within a software development environment.
  • Experience in creating technical documents for software products, including text, diagrams, workflows, and visuals.
  • Familiarity with the SDLC (Software Development Life Cycle) and software development processes.
  • Strong working knowledge of MS Office, specifically Advanced Word.

ADDITIONAL PREFERRED QUALIFICATIONS:

  • Tertiary qualification in Information Technology, Computer Sciences, or related field.

SKILLS REQUIRED:

  • Excellent communication and interpersonal skills.
  • Strong writing, editing, and research skills.
  • Strong problem-solving skills with a keen eye for detail.
  • Highly organized, resilient, and adaptable.
  • Deadline-driven with the ability to manage multiple projects.
  • Ability to quickly grasp complex technical concepts and convey them in user-friendly documents, including text, images, and workflows.

REMUNERATION:

  • Competitive salary based on qualifications and experience.
  • Work remotely three days a week.
  • Office location: West Rand.

To apply for this position, please submit your CV today. Join our client’s innovative team and contribute to the creation of high-quality technical documentation in a dynamic software development environment.

NJ Placement Consulting

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