Shop Assistant

  • Full time
  • Durban
  • @Work In South Africa posted 2 months ago
  • Posted : 5 January 2024 -Accepting applications

Vacancy Details

  • Career Level Qualified / Experienced
  • Experience 2 Years
  • What we do Fashion / Beauty / CosmeticsRetail / FMCG & Wholesale
  • Qualifications Practical experience only

Job Description

Our client is a reputable retail company operating in the Durban Central Business District (CBD) and Musgrave area. With a strong presence in the retail sector, our client has been providing exceptional products and services to customers for several years.

Our client is looking for a dynamic and experienced Shop Assistant to join their team in Durban CBD and Musgrave. As a Shop Assistant, you will play a crucial role in delivering outstanding customer service and contributing to the overall success of the company.

This is an exciting opportunity to be part of a fast-paced environment, working with a dedicated team and enjoying attractive remuneration and incentives.

Duties and Responsibilities:

  • Assist customers in a friendly and professional manner, providing guidance and advice on product selection
  • Maintain a clean and organized shop floor, ensuring that products are properly displayed and shelves are well-stocked
  • Process sales transactions accurately and efficiently, handling cash and card payments with precision
  • Monitor inventory levels and communicate with the inventory team to ensure adequate stock availability
  • Stay updated on product knowledge, including features, benefits, and pricing, to effectively assist customers
  • Handle customer inquiries, complaints, and requests promptly, striving to resolve issues in a satisfactory manner
  • Collaborate with the team to achieve sales targets and contribute to the overall success of the store
  • Follow company policies and procedures, including security measures and cash handling protocols
  • Participate in ongoing training and development programs to enhance product knowledge and sales skills
  • Uphold a high level of professionalism and represent the company in a positive manner at all times

Qualifications and Experience:

  • Reside in Durban CBD/Musgrave or surrounding areas
  • Minimum of 2-3 years of previous sales experience, preferably in a retail environment
  • Demonstrated ability to learn quickly and adapt to a fast-paced work environment
  • Excellent communication skills, both verbal and written, with the ability to engage effectively with customers and colleagues
  • Strong organizational skills, with the ability to prioritize tasks and manage time efficiently
  • Exceptional problem-solving skills, with the ability to think on your feet and find solutions
  • Proven ability to work well under pressure and meet deadlines
  • Punctuality and reliability are crucial for this role

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