Operations and Events Manager

  • Full time
  • Johannesburg
  • @Work In South Africa posted 1 month ago
  • Posted : 18 January 2024 -Accepting applications

Vacancy Details

  • Career Level Supervisor / Manager
  • Experience 5 Years
  • What we do Entertainment / Events & Sport
  • Qualifications Practical experience onlyCertificate level

Job Description

JEM Catering is a leading company in the events industry, specializing in providing exceptional catering services. With a strong track record and reputation, we have established ourselves as a trusted partner for various events, ranging from corporate functions to weddings and social gatherings.

JEM Catering is seeking an experienced Operations and Events Manager to join our dynamic team in Johannesburg. As the Operations and Events Manager, you will play a pivotal role in overseeing all operational aspects of our events. This position requires a candidate with a minimum of 5 years of operations experience within the events industry and a proven ability to effectively manage a team.

Duties and Responsibilities:

  • Manage all operations related to events, ensuring smooth execution and exceptional service delivery.
  • Oversee the events team, providing guidance, support, and leadership.
  • Build and maintain strong client relationships, ensuring their needs and expectations are met.
  • Handle any conflicts or issues that may arise during events, resolving them in a professional and timely manner.
  • Adapt to last-minute changes and challenges, demonstrating flexibility and problem-solving skills.
  • Maintain a calm and composed demeanour under pressure, ensuring the seamless flow of events.
  • Pay meticulous attention to detail, ensuring all aspects of events are well-coordinated and executed flawlessly.
  • Collaborate with various stakeholders, including vendors, suppliers, and internal departments, to ensure successful events.
  • Conduct regular evaluations to identify areas for improvement and implement effective solutions.
  • Develop and implement operational procedures and guidelines to optimize efficiency and productivity.
  • Stay updated with industry trends and best practices, incorporating them into event operations.
  • Travel locally and around South Africa as required to manage events effectively.

Qualifications and Experience:

  • Minimum of 5 years of operations experience within the events industry.
  • Proven experience in managing a team, either small or large.
  • Strong organizational and multitasking skills, with the ability to prioritize and meet deadlines.
  • Excellent communication and interpersonal skills, with a customer-centric approach.
  • Ability to handle high-pressure situations with composure and professionalism.
  • Attention to detail and a strong focus on delivering exceptional service.
  • Proficiency in using event management software and tools is advantageous.
  • Valid driver’s license and own transport.

To apply for this position and access more information, please submit your CV through the provided application process.

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