Inbound Tour Consultant (FIT’s & Groups)

  • Full time
  • South Africa
  • @Work In South Africa posted 2 months ago
  • Posted : 11 January 2024 -Accepting applications
  • Salary: R24,000.00 / Month

Vacancy Details

  • Career Level Qualified / Experienced
  • Experience 5 Years
  • What we do Tourism / Travel & Aviation
  • Qualifications Certificate level

Job Description

Our client is a leading international inbound tour operator specializing in providing exceptional travel experiences for all markets coming into South Africa.

With a strong reputation in the industry, our client offers excellent career growth opportunities for passionate professionals seeking to make a difference. Join our client’s dynamic team and contribute to the exciting world of travel.

Our client is looking for an experienced Inbound Tour Consultant (FIT’s & Groups) to join their team based in Century City. As an Inbound Tour Consultant, you will be responsible for creating memorable travel itineraries and providing exceptional service to agents and suppliers.

This role offers an excellent opportunity for career advancement and rewards the ability to work under pressure, think critically, and build strong relationships in the travel industry. The salary for this position is negotiable based on experience and includes benefits.

Duties and Responsibilities:

  • Stay updated on industry trends, developments, and new products through continuous learning.
  • Attend product updates, workshops, site inspections, and educational events to enhance knowledge.
  • Build and maintain strong relationships with agents and suppliers to ensure seamless travel experiences.
  • Read, understand, and acknowledge travel requests, demonstrating attention to detail.
  • Suggest alternative itineraries when necessary, providing creative and tailored solutions.
  • Load travel details onto CRM and travel package-quoting systems accurately.
  • Prepare basic or WETU itineraries, showcasing comprehensive travel plans.
  • Coordinate booking arrangements with team players such as suppliers, ensuring smooth logistics.
  • Handle invoicing and follow up on payments from agents, including deposits and balances.
  • Prepare travel documents, ensuring accuracy and timely delivery.
  • Process supplier payments and share vouchers promptly and efficiently.

Qualifications and Experience:

  • Matric qualification and relevant qualifications/certificates in the travel industry.
  • Minimum of 5 years’ experience in inbound tour consulting, specializing in both FIT’s and Groups.
  • Strong team player with the ability to collaborate effectively.
  • Demonstrated ability to work under pressure and meet deadlines.
  • Excellent critical thinking and problem-solving skills.
  • Strong organizational skills with meticulous attention to detail.
  • Proficient in time management, prioritizing tasks effectively.
  • Passionate about building relationships and contributing to the travel industry.
  • Proficient in English, both written and spoken.

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