Food and Beverage/Service Department Manager
- Full time
- @Work In South Africa posted 2 months ago
- Posted : 29 December 2023 -Accepting applications
- Salary: R55,000.00 / Month
Career Level Supervisor / Manager
Experience 5 Years
What we do Food & BeveragesRetail / FMCG & Wholesale
Qualifications Practical experience onlyCertificate level
Our client is a prominent player in the retail industry, operating in Nelspruit. As a leading retailer, our client is committed to providing exceptional food and beverage services to its customers.
With a focus on quality, customer satisfaction, and operational excellence, our client has established a strong presence in the market. Join our dynamic team and contribute to the success of a renowned retail organization.
Our client is looking for a dynamic and experienced Food and Beverage/Service Department Manager to join their team. As a Food and Beverage/Service Department Manager, you will play a crucial role in overseeing and managing the operations of the department.
This includes ensuring high-quality service delivery, effective team management, and financial performance. If you have a passion for the retail industry and possess the necessary skills, join our team and take on this exciting opportunity.
Duties and Responsibilities:
- Lead and manage the food and beverage/service department, including staff supervision, training, and performance evaluation.
- Ensure exceptional customer service by maintaining high standards and resolving any customer concerns or complaints.
- Collaborate with other departments to coordinate operations and ensure smooth service delivery.
- Monitor inventory levels and collaborate with suppliers to ensure timely and accurate stock replenishment.
- Develop and implement strategies to optimize departmental performance and achieve financial targets.
- Analyze financial data, including sales reports and expenses, to identify areas for improvement and cost-saving opportunities.
- Oversee staff scheduling and manage staffing levels to meet operational requirements.
- Ensure compliance with health and safety regulations and maintain hygiene standards.
- Stay updated on industry trends and best practices to continuously improve the department’s offerings and service delivery.
- Foster a positive and productive work environment, promoting teamwork, motivation, and professional development among staff.
Qualifications and Experience:
- Minimum of 5 years of experience in the food and beverage industry, preferably within the retail sector.
- Excellent communication skills, both written and verbal, to effectively interact with staff and customers.
- Proficiency in computer applications, including Excel, for data analysis and reporting purposes.
- Energetic and proactive with a strong sense of initiative.
- Strong financial acumen to monitor and manage departmental budgets and expenses.
- Related qualifications in food and beverage management or a similar field would be ideal.
Salary: The salary for this position is approximately R55,000 per month, negotiable depending on experience.
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